Glintia Terms of Service

Last updated: January 2025

Welcome to www.Glintia.com (the “Site”), operated by Online Animate Limited, a company registered in Canada ("Glintia" or "we"). By accessing or using the Site, software, and services (collectively, the “Services”), you agree to these Terms and Conditions of Use (“Terms”).

Acceptance of Terms

These Terms govern your use of the Services provided by Glintia, including its affiliates and third-party providers. By using any part of the Services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. You must also comply with all applicable laws.

By using the Services, you confirm that you are of legal age to enter into a binding agreement in your jurisdiction. If you disagree with these Terms or any related policies, do not use the Services.

Prohibited Activities

  1. Republishing or redistributing materials from the Services in any format without permission.
  2. Selling, renting, or sub-licensing materials from the Services.
  3. Displaying materials in public or using them for commercial purposes without consent.
  4. Modifying, editing, or otherwise altering any material from the Services.
  5. Conducting automated data collection or scraping activities without written consent.
  6. Using the Services to transmit harmful software or engage in illegal activities.
  7. Sending unsolicited commercial communications.

Account Registration

To access the Services, you must create an account on Glintia (“Account”) by providing an email and password. Alternatively, you may register using social media accounts. You agree to provide accurate and updated information during registration. For Glintia for Education accounts, users may need to provide a username instead of an email. Glintia reserves the right to reject inappropriate usernames.

Password Security

You are responsible for maintaining the confidentiality of your password and account information. Glintia is not liable for any loss or damage resulting from unauthorized access to your account. You must notify Glintia immediately of any security breaches.

License Terms

Each license purchased is for individual use, meaning only the authorized user may log in with the associated account. Sharing login credentials across multiple users is a violation of these Terms and will result in immediate termination of access to the Services and deletion of your data.

Account Types and Plans

Glintia offers several account types:

  • Essential
  • Standard
  • Advanced
  • Ultimate

Each account type comes with different plans, which determine the features available to you. Free User accounts provide limited access, while Premium and Business plans offer expanded features for personal or professional use. Pricing and plan details are available on the respective account type pages. Glintia reserves the right to modify plan names, features, and prices.

Fees and Payment Terms

Paying Users must pay the applicable subscription fees as outlined in the Pricing Pages. Payments are due upon subscribing and will continue until the subscription is terminated. For Business accounts, payments must be actively made each billing cycle. Failure to make payments may result in account termination and data loss.

Payment Methods and Third-Party Processors

Payments may be made via credit card, wire transfer, or other online payment services like PayPal. By using these services, you agree to the terms of any third-party payment processors. Glintia is not responsible for any issues arising from payment processor activities.

Fraud Protection

To prevent fraud, Glintia may verify the validity of your payment details, which could involve a small debit and credit to your account for verification purposes.

Terms and Termination

Free Account: As a Free User, you gain access to our Services upon registration through the site. These services will continue unless suspended, disabled, or deleted in accordance with these Terms.

Paying Users’ Accounts: When you subscribe as a Paying User, access to the Services begins after payment of the Subscription Fees and remains available as long as you continue to pay. The account may be terminated either by you or Glintia, or it can be suspended, disabled, or deleted as outlined in these Terms.

You may terminate your account at any time by logging into your account on the site or by discontinuing your subscription if you've purchased a plan under Glintia for Business. The service will remain available until the next scheduled payment, at which point termination will take effect.

Upon the termination of a Paying User’s account, the following will occur:

  • If Subscription Fees are no longer paid, you will only have access to the basic features available to Free Users and will be reclassified as a Free User.
  • Any features tied to the Paying User account will be revoked, and access will be restricted or disabled. If you decide to re-subscribe, the features will be reinstated.
  • Your User Content will be stored for 14 days after termination, after which Glintia may delete any excess content beyond what is allowed for Free Users.
  • You may request to delete your account, which will be processed within 30 days of receiving the request.

Important: Any User Content or other data remaining in our system after the retention period will be permanently deleted.

Breach of Terms: Glintia reserves the right to delete, disable, terminate, or suspend your account without notice if:

  • You breach these Terms;
  • You violate any applicable law;
  • Unauthorized use of your credentials occurs;
  • You fail to pay fees associated with the Services;
  • You infringe on others' intellectual property rights;
  • You breach any representations, warranties, or obligations under these Terms.

When your account is deleted:

  • Your account, ID, and password will be deactivated;
  • You will lose any coupons, gifts, or credits;
  • All your content will be deleted within 30 days and become unavailable.

Please Note: Account termination or deletion does not relieve you of any obligations, including payment, that arose before termination.

Cancellation and Refund Policy

Subscription Refunds: You can cancel your subscription and request a refund within 14 days of activation, in line with the UK Consumer Contracts Regulations 2014. Refunds will be processed within 30 days unless otherwise stated. However, if you use the AI features more than five times within the first 14 days, no refunds will be issued. After the 14-day period, no refunds will be provided for reasons related to AI feature usage.

Credit Packages: All purchases of credit packages are final and non-refundable.

For any questions regarding our refund policy, please contact customer support.

User Content

For Free Users: User Content includes text, images, audio, video, and other materials you submit for creating Presentations. By submitting content, you grant Glintia a worldwide, perpetual, non-exclusive license to use, reproduce, and distribute this content.

You may not submit content that infringes on third-party rights or applicable laws. Any material protected by copyright, trademarks, or proprietary rights must have the owner's permission before submission.

Responsibility for Presentations: You are responsible for ensuring that any presentations you create comply with all legal, reliability, appropriateness, and originality standards. If your account is terminated, your presentations may become available at a public URL and indexed by search engines.

Paying Users can choose whether to make their presentations public or not. For Glintia for Business users, presentations will not be made public unless explicitly allowed.

You may download your presentations as PDFs, PPTX files, or MP4 videos. Presentations are for personal and business use only unless otherwise stated in your plan terms.

Agency Plan and Resell Rights: If you purchase the Agency Plan, you are granted resell rights, allowing you to sell your services for creating Glintia presentations. Similarly, Glintia for Business users may be entitled to these resell rights if explicitly stated in an MSA or SOW.

Intellectual Property Ownership

The Services, including but not limited to the design, functionality, and documentation, along with all content related to the Services, such as third-party materials, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and all trademarks, service marks, brand names, and logos displayed on the Site or Software ("Glintia's Content"), remain the exclusive property of Glintia or its third-party content suppliers. This content is protected by international copyright laws. Users are strictly prohibited from using any of this Content except as part of the Services' output. Other than the limited rights of use as provided in these Terms, Users shall not have or claim any ownership or rights over Glintia's Content.

You agree not to, nor permit any third party to, modify, remove, or infringe upon any proprietary intellectual property. This includes copying, editing, reverse engineering, decompiling, re-licensing, selling, or reproducing any part of Glintia's Content. The content can only be used as part of the video and may not be duplicated or copied for any other use, whether physical or electronic.

Using the Services does not authorize you to act as an agent, legal representative, or employee of Glintia or any third party associated with Glintia. You agree not to misrepresent your role or relationship with Glintia.

Third-Party Material

Users may access, review, display, or use third-party services, resources, content, or information (collectively, the "Third-Party Materials") via the Services.

Unless you are a Premium User or Glintia for Education User, you are only permitted to display Third-Party Materials for personal or business use. No other types of display are allowed. Without the creator’s or supplier’s permission, Users are prohibited from downloading, caching, reproducing, modifying, editing, altering, or enhancing any Third-Party Material.

Users bear sole responsibility for and assume all risks associated with accessing, using, or relying on Third-Party Materials. Glintia disclaims liability for any issues or damages Users may encounter due to such interactions. Users acknowledge that Glintia: (i) does not guarantee the availability, accuracy, quality, or legality of Third-Party Materials or the products and services associated with them; (ii) is not liable for any damage, harm, or loss resulting from access or use of such materials. A User's ability to access or link to Third-Party Materials does not imply any endorsement or warranty by Glintia.

Third-Party Premium Media

Media files provided by platforms such as “Storyblock” and “Getty Images” (referred to as "Premium Media") may be available to Users based on their selected Plan. Use of Premium Media is subject to the terms of use of the respective content owner.

For “Storyblock” and “Getty Images,” the applicable terms of use can be found at:

  • Getty Images Terms of Use
  • Storyblocks Terms of Service

Upon purchasing a Plan with access to Premium Media, Users are granted a non-exclusive, non-transferable, worldwide, revocable right to use Premium Media solely for incorporating it into presentations created under the Plan, subject to the Plan's terms.

Disclaimer: The Company disclaims all express, implied, and statutory warranties related to Third-Party Materials and Premium Media, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights.

Publishing to Third-Party Platforms

Some Plans allow exporting User-generated content to social media platforms (e.g., YouTube, Facebook, Wistia) ("Third-Party Platforms"). The ability to export content follows the respective platform’s data API and terms of use.

By using the "Publish to YouTube" feature, you agree to YouTube's Terms of Service, and the Google Privacy Policy applies. Glintia does not store YouTube data. You can revoke Glintia's access to your YouTube account via your Google security settings at Google Security Settings.

To upload content to a specific platform, Users may be required to create a separate account on that platform. Glintia is not responsible for any claims, damages, or liabilities arising from a User's interaction with these platforms.

Third-Party Copyright Policy

Glintia is not liable for copyright infringements committed by Users when screencasting their presentations that use copyrighted videos or content. Each User is responsible for complying with their country’s copyright laws, and Glintia holds no liability for any breaches of third-party software or content.

Limitations of Liability

Your use of the Services is at your own risk. Glintia makes no guarantees that the content associated with or used through the Services is accurate, error-free, or that any Glintia Content or Third-Party Materials will not infringe third-party rights.

Glintia does not guarantee that the Services will be available without interruptions, errors, or that they or the servers supporting them are free from viruses or harmful components. Glintia reserves the right to fix any errors in the Services at any time without prior notice. If your use of the Services results in the need for repairs, replacement of property, or causes injury or damage, Online Animate is not liable for those costs.

Without limiting the above, you acknowledge and agree that the Services, including all related content, are provided "AS IS" and "AS AVAILABLE," without any express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Glintia MAKES NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY MATERIAL PROVIDED THROUGH THE SITE, SOFTWARE, OR CONTENT. EXCEPT AS SPECIFICALLY STATED OTHERWISE, Online Animate DOES NOT GUARANTEE THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS YOU OBTAIN THROUGH THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Glintia, ITS SUBSIDIARIES, AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, USE, OR PROFITS, ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, THE SERVICES, WHETHER BASED ON A CLAIM OF BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In particular, Glintia does not guarantee that:

  • The Services will be consistently available or available at all
  • Data transmissions to or from the Services will happen at any guaranteed speed
  • The information provided through the Services will be complete, true, or accurate.

Glintia reserves the right to modify, suspend, or discontinue any feature of the Services at any time, including limiting access for maintenance, troubleshooting, bug fixes, updates, or other necessary actions, at its discretion.

If the Services are provided to you free of charge, Glintia shall not be liable for any losses. If you are a paying user, Glintia's liability for direct damages is limited to the Subscription Fees paid, but in no case more than USD $500.

These limitations apply even if Glintia has been explicitly advised of potential losses. Nothing in the Services or these Terms constitutes legal, financial, or other professional advice. You should consult a professional for advice on specific matters.

Exceptions

Nothing in these Terms excludes or limits any implied warranties that cannot be lawfully excluded or limited. In particular, Glintia does not limit its liability for death or personal injury caused by its negligence, fraud, or other situations where liability cannot be limited under applicable law.

Limited Liability Entity

You acknowledge that Glintia operates as a limited liability entity and you agree not to bring any personal claims against its officers or employees for losses connected to the Services. The limitations of warranties and liability outlined here also apply to Glintia’s officers, employees, agents, subsidiaries, successors, assigns, and contractors.

Indemnity

You agree to indemnify and hold Glintia harmless from any losses, damages, costs, liabilities, or expenses (including legal fees) incurred due to your breach of these Terms or any claims arising from your violation of these Terms.

Actions by Glintia

If you breach these Terms, Glintia may take any action it deems necessary, including suspending or terminating your access to the Services, blocking your IP address, contacting your internet provider, or taking legal action.

Variation

Glintia may revise these Terms from time to time. Updated Terms will apply from the date they are published on the Site. Please check this page regularly to stay informed of any changes.

Assignment

Glintia may transfer or subcontract its rights and obligations under these Terms without notifying you or obtaining your consent. You may not transfer or delegate your rights or obligations under these Terms without Glintia's consent.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect. Any unlawful or unenforceable part of a provision will be deemed removed, and the rest of the provision will continue to apply.

Entire Agreement

These Terms, along with Glintia’s Privacy Policy, constitute the entire agreement between you and Glintia regarding your use of the Services and supersede all prior agreements.

Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.