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Frequently asked questions

Everything you need to know about Glintia. Can't find an answer? Contact us.

01

Getting Started

What types of videos can I create with Glintia?
Create animated explainers, whiteboard videos, lessons, presentations, and social clips. Use characters and scenes to show how a product works, walk through a process, or tell a story.
Do I need any design skills to use the platform?
Start with a template, ready-made characters, and prebuilt actions. Focus on one message and a few scenes while you learn the editor. The getting-started guides walk you through a first project.
Is there a free trial available?
Yes — try Basic, Pro, or Advance free for 7 days with that plan's full features and allowances. Add a card at checkout; cancel before the trial ends and you won't be charged. One trial per person, and no export ever carries a watermark — not even during the trial.
Do I need to install any software?
No. Glintia runs entirely in your web browser — editing, animation, and rendering included. There's nothing to download or install; just sign in and start creating.
How long does it take to make my first video?
Most of the work is deciding what to say. Start from a template — or describe your video and let AI Director draft it — keep it to a few scenes, and a finished 30-second video is a realistic goal for your first session.
Can I use Glintia on a tablet or phone?
Glintia is built for desktop and laptop browsers, where the full editor works best. You can review projects on smaller screens, but we recommend a computer for editing.
Where are my projects saved?
Projects are saved automatically to your account in the cloud, so you can close the browser and pick up where you left off from any computer.
02

Editor & Design

Can I start from a template?
Yes — hundreds of templates cover explainers, promos, lessons, and social posts in landscape, portrait, and square. Every element in a template is editable: text, characters, scenes, colors, timing, and audio.
Can I group and align elements like in other design tools?
Yes. Group elements with Ctrl+G and edit inside groups, align and distribute a multi-selection, and use smart positioning tools — the editor works the way modern design tools do.
What text styles are available?
15 designer text effects — shadow, lift, glow, hollow, splice, outline, echo, glitch, neon, background, extrude, and more — plus advanced typography controls such as letter spacing, superscript and subscript, and ligatures. Upload your own fonts on Pro and above, or pick from 1,964 Google Fonts.
Can I apply filters to photos and videos?
Yes — choose from 90+ one-click filter presets, from cinematic to vintage, plus 24 fine adjustments for brightness, contrast, saturation, and more. A reset option brings everything back to the original.
What scene transitions are available?
33 transitions between scenes — fades, wipes, slides, zooms, and more — with live previews so you can see each one before applying it.
Can I add shadows and 3D effects?
Yes. Add a light to the scene and objects can cast ground-contact and projected shadows that anchor them in place, while 3D layout effects let you tilt, turn, or lean any element in perspective.
Can I upload my own images and videos, and how large can they be?
Yes — upload PNG and JPG images, MP4 video up to 200MB, MP3 audio, GLB 3D models, and Illustrator (AI) or Photoshop (PSD) files. Uploads are resumable, so a connection hiccup won't restart a large upload from zero.
Where do my uploaded files live?
Everything you upload is organized in your personal files library, so you can reuse the same media across all of your projects.
03

Characters & Animation

How do the animated characters work?
Every character is pre-rigged, so you never keyframe joints by hand. Apply ready-made actions — walk, talk, point, celebrate, and many more — with one click, and the character performs them instantly.
Can I build my own custom characters?
Yes — the character builder lets you combine skin tones, faces, hairstyles, outfits, accessories, and colors (around 200 options per body) into a unique character, then save it to your library to reuse in any project.
Can I animate my own artwork?
Yes. Upload your character as an SVG (best) or a PNG or JPG, and the rig wizard walks you through making it animatable. Once rigged, your original character works with the action library from the front view.
Do characters lip-sync to voiceovers?
Yes — write a script, record your microphone, or upload audio, and the character lip-syncs to it with matching mouth shapes. Characters also blink on their own, and you can switch between 30 facial expressions.
Do characters move smoothly between actions?
Yes — when one action follows another, the character blends into the new movement instead of snapping. You can set the blend time per action, from an instant cut up to 1.5 seconds.
What is motion capture in Glintia?
Act it out and your character copies your moves. Record up to 30 seconds on your webcam — or upload a video up to 100MB — and Glintia tracks your body pose and turns it into an animation for your character. Fine-tune the poses, then save it as a reusable action.
Do I need special equipment for motion capture?
No — a standard webcam is enough. Tracking runs on your device in the browser, so there's no suit, no markers, nothing to install, and no AI credits used.
Can I create my own reusable actions?
Yes. Record one with the camera, pose it step by step, build on an existing animation, or describe it and let AI animate it. Your actions are saved under “My animations” for that character and work in any project.
04

AI Tools

What is the AI Video Generator?
It's AI Director: describe your video in a sentence or two, pick a template and a character, and it writes a brief, drafts narration and on-screen text for every slide, directs your character's actions and expressions, generates the voiceover in 16 languages, pulls stock photos and video, and can add AI music. Planning is free — you review the plan before anything is charged — and each build uses 15 AI credits plus one of your monthly drafts (3 on Basic, 5 on Pro, 10 on Advance).
Can I edit what the AI generates?
Always. Everything the AI creates — generated videos, edits, clips, and captions — lands as a normal project on the timeline. You can change, tweak, or delete any of it before exporting.
What are AI avatars?
Photo-realistic AI presenters that speak your script. Pick an avatar from the gallery, paste your text, choose a voice, and the AI generates a 3–15 second talking clip with matching lip movement — ready to drop into your video alongside animated scenes. Available on Pro and above.
What does Smart Edit do?
Smart Edit transcribes a clip and, following the editing style you choose, trims it to its strongest stretch, adds styled captions, and drops in stock B-roll. For word-level control, Edit by Text lets you cut footage by deleting lines from its transcript.
What does Auto Clips do?
Auto Clips turns one long video — a webinar, lesson, podcast, or stream — into a set of short highlight clips, each on its own slide with captions, ready to polish for Shorts, Reels, and TikTok.
Can AI dub my video into another language?
Yes — AI Dubbing translates and re-voices your video in any of 20 languages and adds a translated subtitle track. Optional lip-sync re-times the speaker's mouth to the new language.
Can AI remove image backgrounds?
Yes — one-click AI background removal is built into the editor on every plan, at 0.25 AI credits per image. For video, chroma key cleans up green-screen footage.
05

Voice & Subtitles

Does Glintia include AI text-to-speech?
Yes — on every plan, Basic included. Type your script, pick a voice, and the narration is generated and synced to your scenes. Voiceovers use AI credits from your monthly allowance (neural voices cost 2 credits per minute), so Basic's 400 credits cover up to 200 minutes of narration.
What languages and voices are available?
592 AI voices in 82 languages: 564 neural voices across 154 locales — 47 of them with selectable speaking styles — plus 28 multilingual ElevenLabs voices. Preview any voice before generating.
Can I use my own voice recording instead?
Yes — upload your own MP3, or record your voice in the editor with the built-in recorder (takes up to 10 minutes). Mix recorded narration with AI voices in the same video.
Can subtitles be generated automatically?
Yes — on every plan. Auto subtitles use 0.25 AI credits per minute of audio, and captions are timed to the audio and fully editable. You can also import existing SRT or VTT files.
Can subtitles be translated into other languages?
Yes — AI translation converts your subtitles into any of 20 languages (1 AI credit per track), and bilingual mode can display the original and translated captions together, ideal for language learning and international audiences.
Can I style my captions?
Yes — 51 caption style presets give your subtitles polished, on-trend looks with one click, and every color and font remains customizable.
What audio editing tools are included?
Fades, a 3-band equalizer, pitch and speed control, echo, compressor, and limiter on every audio clip, plus one-click presets like Podcast, Radio, and Telephone — enough to shape music, narration, and sound effects without a separate audio app.
06

Export & Formats

What formats can I export my videos in?
MP4 video in Full HD (1080p) on every plan or 2K on Advance and Enterprise, plus GIFs, JPG stills, and transparent WebM video or PNG stills for overlays. No export ever carries a watermark.
What resolution do exports have?
Basic and Pro export in Full HD (1080p). Advance and Enterprise add 2K.
How many videos can I export per month?
10 downloads a month on Basic, 30 on Pro, and 50 on Advance; Enterprise limits are custom. A 2K video export uses two of your monthly downloads, so Advance is 50 in Full HD or 25 in 2K — stills and GIFs always count as one.
How long can my videos be?
Up to 15 minutes on Basic, 30 minutes on Pro, and 40 minutes on Advance. Enterprise limits are custom.
Can I export vertical videos for Shorts and TikTok?
Yes — choose a vertical canvas size for your project and export clips sized for YouTube Shorts, Instagram Reels, and TikTok.
Does export quality match what I see in the editor?
Exports are rendered at full quality — Freepik and Pixabay stock is even swapped to higher-resolution versions automatically at render time.
07

Plans & Licensing

What subscription plans are available?
Basic starts at $25/month (or $15/month billed annually), with Pro, Advance, and Enterprise tiers for growing needs. Every plan includes Full HD exports with no watermark, AI voiceover, auto subtitles, and a commercial license. See the pricing page for a full comparison.
What's the difference between monthly and yearly billing?
Yearly billing saves you up to 44%. For example, the Basic plan is $25/month billed monthly, or $180/year — the equivalent of $15/month.
Can I use the videos commercially?
Yes — every plan includes a commercial license. Use your videos for business, ads, courses, and any platform.
Can I sell videos I make for clients?
Yes — the Advance plan adds a license to resell, made for freelancers and agencies delivering client work.
Can I upgrade or downgrade my plan later?
Yes, you can change plans at any time from your billing page.
How do I cancel my subscription?
You can cancel anytime from your account's billing page. You'll keep access until the end of your current billing period.
What does the Enterprise plan include?
Enterprise keeps 2K rendering and adds custom limits, 1TB storage, premium support, a dedicated account manager, and custom features. Contact us for a quote.

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